Tuesday, September 09, 2008

Dakilang AE

This article circled amongst us slaves in the Ad Industry a long time ago. A  office mate sent it again to me sometime last year which I decided to keep in my archive. Now I'm posting it here so that everyone why I am always stress and why I am still in this industry.

THE AE: THE MASOCHIST

I truly believe that people who enter the esoteric (read: misunderstood, misconstrued, in
layman's terms, because most people don't really know what it is exactly) world of
advertising are the truly insane. Those who leave the industry have VERY good common
sense and a sound sense of self- worth; those who leave and come back are certified nuts;
and those who stay forever (and do not even entertain the thought of shifting into another
field) -- or for a long, long time, at least -- are the ones who love to suffer.
But the inherent, unarguably 100% purebred masochists are the ones advertising people call
the AEs. They are the Account Executives,the so- called unsung heroes of product launches
and successful market performances since time immemorial, or, to quote a recent essay
on a similar subject, the quintessential advertising person.
The AE has a thousand definitions to his name, but allow me to narrow them down into five:
1. Your parents do not understand your job description.
Excerpt from a real-life dialogue between an AE and her mother:
AE: Hey, that's my TVC!
Mom: Really? You mean ikaw ang nag-isip ng idea for that commercial?
AE: Uh, not exactly.
Mom: But you did write the script, didn't you, anak? Idea mo lahat 'yon diba?
AE: Erm...well, it was more like I orchestrated the entire production, Ma.
Mom: Honey, I don't understand. Ano ba talaga ang ginagawa mo?
In a nutshell, parents don't understand that advertising is more than just being a creative.
2. You are the sounding board of everyone. (Euphemism: Everyone yells at you.)
Your client yells at you. Your creative yells at you. Your boss yells at you. Hell, kulang na
lang that even the company driver yells at you for making him drive all the way to Bicutan
and then to Marikina, AND THEN back to Makati.
In actuality, they all yell at you because you are their connecting vein. You are the DNA of
the system. You are the air trafficker who decides which plane goes in which direction to
avoid an airborne accident. Take heart: Without you, all of them can't function properly.
(Shempre kailangan ng JO!)
3. You are supposed to exercise your (I quote) considerable powers of PR
(Read: kaplastikan).
No matter how much you hate your support groups, you'll always have to be nice to them
even if your insides are producing enough acid to burn your digestive system. This is
because you need them (and they, in turn, need you -- though they refuse to acknowledge
such. After all, without you, where else would they get their salaries -- through sidelines?).
4. You are a VERY high-paid maid of Clients.
The common perception of other advertising people is that the AE is a Client's yes-man.
"The customer is always right," goes the saying after all. This is because creatives see
AEs as the Clients' sidekicks when in the agency. I've actually heard one co-AE say
despairingly, "Prostitutes are better off. They can say no if they're tired and want to call it
a night." Not the AE. Even though you're having a bad hair day, experiencing extremely
painful menstrual cramps, not to mention having to deal with spoiled creatives, you have
to make sure your Client gets his deliverables, which were needed "yesterday."
(Sounds familiar?)
But, in defense of the AE, they do not say yes to Client all the time: it just seems that way.
The AE, in relation to her kaplastikan prowess as discussed in point #3, has to do a lot of
verbal ballroom dancing in order to make the Client see his or her view. In fact, the general
rule among AEs is (paraphrased though): You cannot just say no just because. In line with
the advertising motto that all campaigns must have a strategy, so do the AE when it comes
to dealing with Clients. As most Clients are sensitive about being brutally rebuffed,
AEs have to massage their egos if they disagree with them.
And on that note, notice how, in advertising, the word "client" is spelled as "Client?"
With a capital C? Isn't that equating "Client" with "God?"
God forbid.
5. You are...McGyver.
Resourcefulness is your middle name. Advertising urban legends claim that AEs have
gone through hell to make sure both Clients and creatives (and to a lesser degree, your
other support groups) are appeased: sitting in the broom closet until the creatives finish
the compre for a print ad, hiring a kalesa's horse to ride through traffic in order to present
a storyboard to Client, even bribing a DTI representative to give you a DTI number for a
promo poster.
These are not myths. They have actually happened.
In the same vein, AEs learn how to be jacks-of-all-trades and masters of disguise and
deception, because they know that at the end of the day, managing to deliver (and deliver
right) is what matters.
The AE is a celebrated case study for borderline personality or schizophrenia because all
sorts of persuasion and coercion methods have been exercised by him or her: the use of
charm, tears, and cleavage exposure are patented trademarks of an AE who knows how to
get what she wants.
It may sound as if the AE is a person to be pitied, but no. Because while AEs love to whine
about their dismal existence, they know, in the deepest recesses of their beings, that they
feel like comic superheroes at the immense agony they have gone through and will be going
through. If you listen carefully enough, you'll hear the pride between the angst, the
complaints, the sighs. They know they are strong people and while not a lot may be able
to understand and appreciate that, they have each other to turn to for a metaphysical
sense of empathy.
And, even if, an advertisement will merit awards for the creatives and the brand manager
gets a raise for a product's market performance, the AE knows that she (or he) was the
one who did it all.
And that unspoken truth is the reason why the AE is deemed a masochist.
BOW.

1 comment:

Fides said...

amen!